I have led the full local IT team of a billion dollar retail company and my last role was IT Operations in New Zealand.
The skill and art of keeping a retail based businesses systems running is something that I’ve done for many years in many roles.
I’ve managed development in a DevOps style and rapid pace of change environment, also with legacy systems involved, and gone through the path of bringing in new technology to the business.
I have been involved running projects for the last 20 years, delivering services, software and hardare refreshes and replacements.
I have managed a small Technology team, providing high levels of service across the country.
My Story in Wilson
First day at Wilson Parking / First Security
National IT Operations manager at the Wilson group, reporting to the Group Business sytems group based in Perth.
My Story in Technology at Tech Solutions
Last day at Waitakere Trusta and Tech Sol
First day at Waitakere Trusts
Started as embedded IT Facilities manager - New Lyn Auckland
My Story in Technology at Bunnings
Last day at Bunnings
Project Management Telecommunications Migration
Migration from Spark services to Vodafone and installation of new fibre into all locations.
Mobiles, landline from copper to SIP and network WAN to new fibre.
Parallel installation and network cutover.
IT Operations Manager
Led the national IT team to deliver and support IT services and products to meet business needs, ensuring alignment to the group IT footprint. Established and directed the strategic
and tactical goals, policies, and procedures for the entire IT function. Optimised efficiency of IT function by identifying and implementing continuous improvements in infrastructure, systems and procedures, whilst reducing costs. Strategic management of national IT budget.
Information Technology Services Manager
Led the national IT team to deliver and support IT services and products to meet business needs, ensuring alignment to the group IT footprint. Established and directed the strategic and tactical goals, policies, and procedures for the entire IT function. Optimised efficiency of IT function by identifying and implementing continuous improvements in infrastructure, systems and procedures, whilst reducing costs. Strategic management of national IT budget.
Technical Services Manager
Reporting to IT Manager and responsible as 2 I/C. Managed IT infrastructure, operations and support across New Zealand.
Network Controller
Responsible for day to day operation of computer networks, support of system applications and software.
Systems Support and Programmer
System Support team member, maintaining 40 stores arround the North Island with both Software and Hardware support. Primary focus moved to technical side, of LAN, servers and interface programs from User Support and programming.
3 Months as Contractor
General work in IT, installing computer systems into stores.
A History of Companies
Acquisition of Howard Smith
Benchmark Building Supplies (part of BBC Hardware) became part of Bunnings in 2001.
Wesfarmers acquisition of Howard Smith Limited for $2.7 billion, including its BBC hardware network, doubled the size of Bunnings and transformed it into an iconic national brand.